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Brown Bag Series: Managing Client Relationships
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Brown Bag Series: Managing Client Relationships

1.0 hrs. CLE

3/15/2019
When: Friday, March 15
12:00 - 1:00 pm
Where: Indiana State Bar Association
One Indiana Square
Suite 530
Indianapolis, Indiana  46204
United States
Contact: Sherry Allan
800-266-2581


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BROWN BAG SERIES:

 

Managing Client Relationships 

Friday, March 15, 2019

12:00 - 1:00 PM 

 

1 HOUR CLE

 

Agenda


12:00 – 1:00 pm      Managing Client Relationships 

Amanda DeWester, The DeWester Group

Nanette DeWester, The DeWester Group

 

This presentation will help anyone who’s client-facing to develop and improve client relationships, drive compliance, resolve communication issues, and de-escalate tension.  During this hour presentation you will learn the skills needed to:

 

·         Build rapport and trust

·         Prepare and deliver a clear, compelling message

·         Appear and feel more confident when communicating

·         Remain in control under pressure

·         Drive client understanding and compliance

 

 

*This is an interactive presentation so it will not be offered via webinar*

 

Pricing

$25   ISBA Members

$50   Non-ISBA Members

 

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